Let's Be Honest.

Retention is the path to profitability.

From crafting the right message to optimizing each touchpoint, we bring strategy, copywriting, design, implementation, and optimizing together under one roof for your brand.

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Trusted by 100+ brands

WELCOME TO RETENTION MASTERY

The CUSTOMER LOYALTY Agency

At Kracked Retention, we specialize in crafting exceptional retention strategies for unique and rapidly scaling brands.

Inspire Unmatched Brand Loyalty

Our strategies go beyond the ordinary, fostering not just customer retention but also cultivating devoted brand advocates. This ensures a lasting connection with your audience, as customers consistently choose your brand over competitors.

Maximize Lifetime Value Precision

Through meticulous design, our strategies optimize every customer interaction, extracting the maximum lifetime value with precision. This approach not only boosts immediate profitability but also sets the stage for sustained, long-term growth.

Confidently Scale Your Brand

Tailored retention strategies are the backbone for unique brands looking to scale confidently. By retaining existing customers and attracting new ones, we provide the support your brand needs to thrive in the rapidly evolving business landscape.

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CASE STUDIES

Designs To Captivate And
Convert Your Growing Audience.

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4All Family

Grew campaign revenue by 55%

The brand is managed by a two person team and primarily focuses on Amazon on their main selling channel. Bringing Kracked Retention in as their email experts to manage their already healthy account presented a challenge to look for incremental revenue opporunities of which two were apparent, outdated flows and flow strategy and a lack of campaign strategy and cadence.

Tacking the outdated flow strategy resulted in a full flow rebuild that meant implementing a conversion-focused strategy focused on best practices to increase the conversions per recipient as this would yield stronger results long-term with an increase in deliverability.

See Our Case Studies

Campaign Revenue Before Partnering with Kracked Retention.

$0

Campaign Revenue After Partnering with Kracked Retention.

$65,322

The Kracked Formula

STRATEGY DEVELOPMENT

We meticulously craft a retention strategy that is catered towards your growth objectives.

COPY & DESIGN

Our team curates the copy and visuals the embody your brand and convert optimally.

IMPLEMENTATION

We implement with finesse and become your long-term partner in crime with continual optimization and opportunity analysis to keep you moving in the right direction.

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HOW WE WORK

We keep it simple for you.

Our systems are built to keep things easy for you and your team. We do the heavy lifting and you reap all of the rewards.

Chat With Our Team

Start with a conversation with our team to figure out exactly what you need.

We Get To Work

Once we define what you need we get to work on putting exactly that together.

Everything Goes Live

Once you approve everything we go live and begin the optimization cycle.

Words From Our Clients

"The emails Kracked built out look amazing! So much better than the emails I had in place. Highly recommend if you are looking to level up your emails from boring designs and mediocre results."

Sam

"The team moves quick and always crushes it! So happy we crossed paths are brand has needed this level of work for awhile now."

Manuel

"Thank you for being the email team that understands our methods. We searched far & wide before we found someone who would listen. I love working with the team so much."

Kate A

"The process working with the team has been very streamlined. Designs and results are strong since we started so I’m really looking forward to growing together."

Rian

Retaining your customers is the name of the game.

Trust the Data

We act using data as our compass and are here to be your data gurus to support each and every decision.

100+ Brands

Join the over 100 brands that have trusted us to take the helm of their retention strategy. We've seen it all before.

8.0x ROES

Get ready to see some serious return on your email spend with our killer strategies that deliver an average of 9.6x the ROES! Watch your profits soar!

Lifetime Partners

We're not a one and done agency. We seek to be the retention partners our brands lean on long into the future.

Which brands find value in Kracked Retention's services?
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Kracked Retention stands by ambitious DTC brands seeking a marketing turnaround. If you're yearning to amplify your ad spend's impact, diminish churn, and uncover hidden profits from both fresh leads and existing patrons, you've discovered your perfect fit.

Can't I manage these marketing strategies myself?
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While it's within reach, consider this: you wouldn't perform your own complex dental procedures. Most clients wish they'd partnered with us sooner. Our goal is to streamline your marketing responsibilities, allowing you to focus on other vital aspects of your business.How quickly can we start seeing results with Kracked Retention?

How quickly can we start seeing results with Kracked Retention?
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We pride ourselves on prompt action. Our initial onboarding process spans no longer than 1 week. During this time, we collaborate on crafting a tailored strategy that aligns with your goals and objectives. Once the strategy is solidified and agreed upon, our team swiftly moves into action, building out flows, campaigns, and executing the plan within a span of 30 days.What kind of results should I expect?

What kind of results should I expect?
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Our extensive experience spans diverse industries and metrics. During our initial onboarding phase, we immerse ourselves in your business, meticulously defining success metrics and establishing achievable targets. Clients frequently experience an impressive 5x Return on Email Spend (ROES) within a month, and an outstanding 12x return over the course of a year. It's not uncommon for email marketing to contribute significantly, sometimes exceeding 30% of their overall revenue.Will Kracked Retention's work align with our brand identity?

Will Kracked Retention's work align with our brand identity?
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Ensuring alignment with your brand isn't just crucial—it's mandatory for us. Our onboarding process is optimized to integrate seamlessly with your team, developing content as if we were part of your in-house crew. By handling the full creative development, we free up your team's bandwidth for other essential projects, streamlining the process to boost your revenue faster.Will I be able to reach Kracked Retention throughout the project?

Will I be able to reach Kracked Retention throughout the project?
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Absolutely! We thrive on open lines of communication. When you partner with us, you gain direct access to our entire team. You'll seamlessly integrate into a shared Slack channel,  with our collective experts. We want to ensure smooth, collaborative interaction throughout our partnership as we work together as one cohesive unit.

Have you worked with stores in my industry?
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Without a doubt. Kracked Retention boasts experience across an extensive spectrum of industries and niches. From retail, health and supplements, fitness, beauty, clothing, home goods, our portfolio spans over 200 brands. Chances are high that we have previously worked within the niche you're operating in. Our broad expertise equips us to tailor strategies that resonate with your specific industry dynamics.

Ready To Scale Up Your Brand?

Book A Call Today.